| Vendors are booked for a service. Credit refund request should be submitted within the active job life cycle (default 60 days). Submission of the request for credit refund on Booked or Cancelled service request with genuine reasons will be refunded . Any submission of the request for credit refund on Payment Outstanding, Reviewable or Completed service request will be declined . Any submission after the vendor received the notification of auto closed by Cash Payment will be declined . Customer was contacted prior to the cancellation. Reason for cancellation is truthful and verified with the customer. Customers are informed about their intention to cancel the request via InApp chat message. Platforms other than InApp chat are strictly prohibited. |
