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How do I collect payment from customers?

Customers have the option of paying for your services using ConsultPay or cash payment directly to you.

You can follow the steps below to collect payment from customers using ConsultPay:

Tap Requests on your dashboard and tap Booked
Select the job request you wish to collect payment for
Tap Collect Payment & Get Reviewed
Enter the total value you are charging the customer
Tap Request RM [amount] to proceed
You will be notified on your app when customer has made the payment
Note: Please enter your bank account details in your app in order to receive ConsultPay disbursements on the following working day


You can follow the steps below if you collected cash payment from customers directly:

Tap Requests on your dashboard and tap Booked
Select the job request you wish to collect payment for
Tap Payment Received
Enter the total value you received from the customer
Tap Proceed
Customer will then be notified and prompted to review your service
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