As credits will be deducted from your Wallet each time you send a quote to customer, we highly recommend that you make the most of this opportunity to get hired. It is very important to be able to fully utilise each quote as that will be the first contact point between you and the customer. Here are the important information to include in your quotation: Brief introduction to your company Explanation of the customer’s possible issue Explanation of your proposed solution for the customer Pricing breakdown of your service It is also recommended that you follow up with the customers after a day or two to check if they need any clarification or if you could help answer any of their questions. Customers tend to hire helpful and friendly service providers. |