How should I build my profile to attract more customers?

Customers use Consult to hire the best possible service provider for services they need. In order to do so, customers tend to compare multiple factors before hiring. This includes your prices, quotes and lastly your profile. A detailed quote is always complimented with a complete profile, where customers can get the most adequate information to decide whether to hire you.

It has also been found that customers on Consult tend to hire service providers that have complete profiles.

Below is a guide on how you can build your profile:

Profile Photo

Highly rated service providers on our platform often use a logo of their company as a profile photo. Avoid using selfies or stock images as this reflects poorly on your professionalism.

About

This is where you can begin to introduce your company, experience, certification, background, list of workers and coverage areas. Here are the key information that you should include in your introduction:

Type of company
The year your company was registered
Years of experience
Number of workers / workforce
Origin of workers
Certifications (if available)
Please refrain from including your contact information in your profile (mobile numbers, email addresses, social media page links or website links).

 

My Services

Here, you can list out the services that you offer. Some examples include SPA, Housing Loan, Sub-sale & Tenancy.

My Achievements

Here, you may fill up the projects that you have completed in the past or number of customers you have serviced so far. Below is an example of how you can fill up this section:

2020

Number of customers
Name of projects
2021

Number of customers
Name of projects
Gallery

Here, you may upload photos of your past projects. This will help customers visualise our services.

Reviews

This is where reviews from your past customers will appear. You may request for customers to review your services once payment has been made. The more reviews you have, the higher your chances are of getting booked.

Do take note that you may reply to each comment, but do keep them as professional as possible as future customers will be able to view it too.

If you still face difficulties building your profile, do get in touch with our team and we will assist you.
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